Frequently Asked Questions
Everything you need to know about curating your home with Tappan.
What is the typical shipping timeline for furniture?
Standard furniture orders are processed within 3-5 business days. Delivery typically takes 2-4 weeks depending on your location and whether white-glove service is selected.
Do you offer international shipping?
Yes, we ship a curated selection of our home decor worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your products covered by a warranty?
All Tappan furniture pieces include a one-year limited warranty covering manufacturing defects in materials and workmanship.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also monitor your status by logging into your account on our website.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm for larger furniture purchases.